Shipping Policy
Moringailai Shipping Policy
Welcome to Moringailai! We are committed to providing you with the best service possible. Below you will find our detailed shipping policy for all Moringailai products. Please read through this information carefully to understand our shipping procedures and policies.
Shipping Destinations
Moringailai ships worldwide! We strive to deliver our high-quality moringa products to customers no matter where they are located. Please note that some restrictions may apply depending on your country’s import regulations.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days (Monday to Friday). Please note that orders placed on weekends or holidays will be processed on the next business day.
- Out-of-Stock Items: If an item is out of stock, we will notify you via email and provide an estimated restock date. You can choose to wait for the restock or receive a refund for the out-of-stock item.
Shipping Methods and Delivery Times
We offer various shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 3-5 business days.
- Express Shipping: Delivery within 1-3 business days.
Please note that these delivery times are estimates and may vary based on your location and any unforeseen delays from the shipping carrier.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the delivery destination. The shipping cost will be displayed at checkout before you complete your purchase.
International Shipping
For international orders:
- Customs and Duties: International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine these additional costs before placing your order.
- Delivery Times: Delivery times for international orders may vary based on the destination country and customs processing. Moringailai is not responsible for delays caused by customs.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Address Accuracy
Please ensure that all shipping information is accurate when placing your order. Moringailai is not responsible for delays or delivery failures due to incorrect or incomplete address information. If you realize there is an error in your shipping address, please contact us immediately at [your contact email] to update the information.
Lost or Damaged Packages
Moringailai is not liable for lost or damaged packages. However, if your order is lost or arrives damaged, please contact us within 7 days of the delivery date at [your contact email] with your order number and details of the issue. We will do our best to assist you.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to reach out to us at:
Email: info@moringailai.com
Phone: +91 8870828093
Thank you for choosing Moringailai! We appreciate your business and are here to provide you with the best possible service.
Moringailai Team